Frequently Asked Questions

It simply means they are fully baked (cooked) chapatis and can be consumed after thawing them upto room temperature. It takes about 10-15 minutes to thaw depending upon the weather conditions. They can also be defrosted in a microwave. Do not heat frozen chapatis directly on a pan. After complete thaw, you can warm the chapatis only for 5 seconds in a microwave or preheated pan and serve.

Yes, frozen chapatis are 100% safe to eat, as they are frozen at the peak of their nutritional value. This helps retain their colour, taste, and aroma. They are completely free from preservatives and can be consumed by people of all age groups.

Chapatis are made from 100% whole wheat flour, retaining all the natural fiber, with ZERO MAIDA.

Chapatis should be stored in the freezer compartment of the refrigerator, i.e. below 0°C. 

No. A butter paper sheet is placed between each chapati as a separator, so even a single chapati can be removed easily.

Yes. As per user feedback, the chapatis stay well in check-in luggage for up to 36–40 hours. Wrapping paper around the packs helps absorb moisture and keeps the chapatis cool. Make sure to keep the packs in an air-conditioned environment while traveling to the airport. Upon reaching your destination abroad, remember to store the packs back in the deep freezer.

No. Please do not courier the chapatis abroad, as longer transit times and holding periods at destination airports may affect their quality.

Main Store - 61A/40, Ramkrishna, Bharati NIwas Soc, Karve Road, Pune 411004. Working Hours - 9 am to 8 pm, Thursday closed. Phone numbers - 93737 99814 / 93737 99815.